Felicia A.
COO/Partner
With over 17 years of dental experience, Felicia started her dental career as a dental assistant, while completing her degree in dental hygiene. She has been with our practice since 2009. Since then she’s held roles with increasing responsibilities including Dental Hygienist, Operations Manager and now our Chief Operations Officer. She is also a former clinical instructor for Harper College.
Felicia is passionate about dentistry and her goal is to make sure every patient has a great experience. She prides herself in helping our teams provide the utmost in patient care and service, while creating a positive workplace atmosphere.
When Felicia isn’t at the office, she enjoys spending time with family and friends. She loves to travel and try new restaurants.
Alana
Office Manager
Alana is a dynamic and passionate Office Manager at our Elgin location. Born and raised in the Chicagoland area, she has a deep connection to the community and a drive to help others. After serving her country in the United States Army as an Automated Logistics Specialist, Alana pursued her education and earned both an A.A from William Rainey Harper College and a B.A with a minor in Communication from Northern Illinois University.
At the office, Alana is known for her warm personality and her ability to build strong relationships with her patients. She takes pride in educating patients about their dental health and helping them achieve their best smiles.
When she’s not working, Alana is all about family. She cherishes her role as a mother and enjoys spending quality time with her husband and two children. Alana also loves trying new foods, traveling, and making memories with her loved ones.
With her passion for helping others, her commitment to education, and her love for her family, Alana is a valuable member of the Elgin office team. She approaches everything she does with energy and a sense of purpose, making her a true asset to everyone she interacts with.
Elizabeth
Business Manager
Elizabeth is a highly skilled and dedicated business manager at High Point Dentistry. With a passion for organization and a keen eye for detail, Elizabeth excels at overseeing all aspects of the practice’s operations and ensuring that everything runs smoothly.
In her role at High Point Dentistry, Elizabeth is responsible for managing the day-to-day business operations and ensuring that clients have a positive and seamless experience. Her strong communication skills and commitment to customer service make her an invaluable asset to the team.
When she’s not at work, Elizabeth is all about family. She is happily married to her husband Brandon and enjoys spending time with her nearest and dearest, including her beloved chihuahua, Burrito. Elizabeth also loves to shop and has a keen eye for finding the perfect outfit for any occasion.
With her excellent management skills and commitment to customer service, Elizabeth is a valuable member of the High Point Dentistry team. Whether she’s handling business operations, spending time with her family, or shopping for her next fashion find, Elizabeth approaches everything she does with energy and dedication, making her a true asset to everyone she interacts with.
Suzy
Insurance Coordinator Manager
Suzy is a driven and knowledgeable insurance coordinator manager who brings a unique combination of professionalism and excitement to her role at High Point Dentistry. With several years of experience in the field, Suzy has developed a deep understanding of the insurance industry, which she leverages to help clients navigate complex policy details with ease.
In her role at High Point Dentistry, Suzy is responsible for overseeing the entire insurance process and ensuring that clients have a positive and stress-free experience. She takes pride in her ability to communicate effectively with clients and insurance providers and is always ready to resolve any issues that may arise.
When she’s not working, Suzy is an adrenaline junkie. She’s a fan of kickboxing and loves to push herself to new limits in the gym. She’s also a passionate traveler, especially when it comes to Mexico. She’s drawn to the country’s vibrant culture and rich history, and loves exploring its many cities and landmarks.
With her positive attitude, attention to detail, and love for helping others, Suzy is an invaluable member of the High Point Dentistry team. Whether she’s working with clients, kicking butt in the gym, or traveling to new and exciting destinations, Suzy approaches everything she does with energy and a sense of purpose, making her a true asset to everyone she interacts with.
Nicole R.
Registered Dental Hygienist
Nicole graduated with a degree in Dental Hygiene from Harper College. She was thrilled to join the High Point Team.
Nicole is eager to meet many new patients and help them meet their oral care needs. Her clinical approach is providing her patients with comfort, proper education, and treatment personalized to their individual needs. It is her goal for every patient to leave the office smiling and feeling healthy.
When Nicole is out of the office, she loves to work out and spend quality time with her boyfriend and family.
Chloe M.
Registered Dental Hygienist
Chloe was born and raised in Rockford, IL where she graduated from Rock Valley College in 2021 with an A.S. in Dental Hygiene. While in school, she spent her days off substitute teaching for the Rockford School District. She uses her previous degrees in communications and fine arts to thoroughly educate patients and explain step-by-step the “whats” and “whys” of dental care. Chloe believes it is important to be informed about your oral care and strives to build a relationship with every patient. She loves working with her patients to create a plan that is unique to their needs.
Chloe enjoys to spend her time with her partner and their two cats Fern & Biscuit. She loves spending time at thrift stores, creating art and watching anime.
Jackie
Registered Dental Hygienist
Jackie was eager to join the team in August of 2022. She graduated from Rock Valley College of Rockford, IL in 2021 with an Associates in Science and Dental Hygiene.
Prior to becoming a hygienist, she worked as a chair side dental assistant for 5 years. She has a thorough understanding of dental procedures and uses her previous experience to answer any questions patient may have in regards to treatment.
Jackie’s favorite thing about being a hygienist is educating patients about oral health and seeing the transformations that can result from treatment. She strives to provide a positive experience for all patients and speaks fluently in Spanish.
When away from the office, Jackie values fitness and nutrition. She loves to try new recipes, explore the Fox River Trail by bike, and spend quality time with her loved ones.
Francesca
Registered Dental Hygienist
Francesca, a registered dental hygienist with over 20 years of experience, is known for her compassionate approach to dental care. Her journey began in 2001 as a dental assistant and administrative professional, and in 2011, she graduated from William Rainey Harper College’s Dental Hygiene program.
Dedicated to continuous learning, Francesca is passionate about providing exceptional patient care. Her primary goal is to educate and empower patients to achieve optimal oral health while creating a comfortable and confident experience for them. She designs personalized home care plans to ensure lasting dental wellness.
Fluent in both Italian and Spanish, Francesca’s childhood years spent in Italy greatly enriched her cultural and linguistic understanding. In her free time, she loves spending quality moments with her husband, two daughters, and their energetic Mini Aussiedoodle, Stormi.
